Revitalizing Customer Service

Target audience

Professionals working at any level within the banking industry of Aruba wanting to revitalize their customer service skills.

This course will have participants using a variety of exercises and group activities to define basic customer service skills and examine how the use of those skills adds to the personal and professional productivity levels of the participants.

Main objectives

At the conclusion of the program participants will be able to:


Solid understanding of the English language will be beneficial for this course.