Category: Inter-actieve cursussen

Change Management Workshop

Change is a constant in our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop. The Change Management workshop […]

Conflicthantering en Organisatieontwikkeling

Conflicten binnen organisaties zijn onvermijdelijk. Vaak is het een noodzakelijk kwaad om de ontwikkeling van een organisatie te verbeteren of te bespoedigen. In deze workshop zal de deelnemer inzicht krijgen in de verschillende aspecten die zich voordoen bij organisatieontwikkeling hoe om te gaan met interne conflicten. In de verschillende sessies wordt aandacht besteed aan de […]

Customer Experience & Telephone Skills

Target group Everyone who experiences direct customer contact, either in person or electronically: hotels, restaurants, banks, retail stores, customer service agents, sales persons, receptionists or secretaries etc. Course Description Excellence in customer service is the hallmark of success in the service industry and among manufacturers or traders of products that require reliable service: the quality […]

Introduction to Public Speaking Workshop

Target group This workshop is for anyone wanting to enhance their speaking skills, whether to speak-up at staff meetings, pitch an idea to clients, give a speech at a family celebration or even present at a job interview. In our personal and professional lives, the ability to deliver a message is an important skill. In […]

Managing Personal Finances Workshop

All over the world, people struggle with debt. Debt can be alleviated if you have the right tools. This workshop provides the participant with the necessary tools to reduce or eliminate debt, and finally attain financial stability. The guide teaches you the benefits of having a budget and how to build a budget that fits […]

Personal Selling: Improving Sales Techniques

Target audience Those who wish to improve their sales techniques This course focuses on the theoretical and practical techniques used in selling goods and services. Emphasis is given to developing practical skills in presenting goods and services to prospective buyers. Attention is devoted to the art of persuasion as a life-skill and to the need […]

Project Management

Doelgroep Een ieder die belast is of belast gaat worden met het opstellen en uitvoeren van projecten. De cursus Project Management heeft als hoofddoel de cursist een goede voorbereiding te geven op de uitvoering van specifieke projecten en projectmatig te leren denken. Door intensief de aandachtspunten bij projecten te bestuderen en toe te passen zal […]

Quality Customer Service

Target group Everyone who experiences direct customer contact, either in person or electronically: hotels, restaurants, banks, retail stores, customer service agents, sales persons, etc. Course Description Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service: the quality of your company’s service (or lack thereof) has an impact […]

Time Management en Persoonlijke Motivatie voor tieners

Doelgroep Havo 4/5 en VWO 5/6 scholieren die hun tijdsbesteding wil verbeteren en optimaliseren. Als je in de voorexamen of examen klas zit, is het erg belangrijk dat je goed leert plannen. Je moet bijvoorbeeld het maken van je huiswerk goed organiseren, maar ook leren voor CP’s en SO’s. Daarnaast wil je natuurlijk ook wel […]

Workshop Coding for Kids

In today’s digital age, knowing how to code is becoming more and more like being able to read. When we teach our children to read and write, add and subtract, we’re teaching them ways to interact with the world around us. Considering our world is becoming more and more digital, filled with smart devices that […]

Workshop Improving Sales Skills

Turn Someone into a Buyer Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their […]

Workshop Inkomstenbelasting

Leer uw Inkomstenbelasting Formulieren correct invullen in slechts 3 sessies van 2 uur elk! Sessie 1: Introductie & Algemeen – Begrijp de basisprincipes van het Arubaanse belastingstelsel. – Ontdek welke documenten en informatie u nodig heeft om uw belastingaangifte in te vullen. – Leer hoe u zich voorbereidt op een vlotte aangifte. Sessie 2: Aangifte […]